Advice in Hiring & Onboarding

July 3, 2019

The Curse of the Counter Offer

Advice for employers seeking to prevent the demise of their employment offers. Counteroffers are on the rise. We experienced this first hand: our firm matched exceptional...
April 8, 2019

The 5 Most Revealing Approaches to Reference Checks

Reference checks are an effective means of painting a more complete picture of a candidate you’re considering for a role. Not only do checks help you...
March 27, 2019

Legal Requirement to Keep Applicant Information

Our clients have asked how long their company needs to keep or store the Resumes, Interview Notes, Test Results and References of Applicants that were NOT...

Advice in Management & Leadership

September 5, 2019

Managing Time Off for Religious Holidays

In this 5 minute video, we’ve highlighted ways that private sector employers can accommodate requests for religious holidays.
January 27, 2019

How to Handle Workplace Harassment

Workplace harassment can spiral into legal claims, lost time, reduced productivity and poor morale. In worst case scenarios, it can escalate into violent conduct. Senior management...
January 27, 2019

Handling Personality Conflicts at Work

Below are some practical steps on how to deal with personality conflicts at work. Meet with each party and discuss their role in the perceived or...

Advice in HR Topics

March 2, 2020

Addressing a Suspected Mental Health Issue

In the past, most employers thought that mental health was a “personal and private matter”, and not in the purview of leaders to become involved in...
February 10, 2020

6 Tips for Promoting Mental Health at Work

In the past, most employers thought that mental health was a “personal and private matter”, and not in the purview of leaders to become involved in...
January 22, 2020

Mental Health at Work – An Employer’s Duty to Inquire

Employers have long held the belief that it’s up to the employee to request accommodations for their disability, be it physical or emotional. After all, if...

Advice in Professional Communication

February 5, 2019

Practical Guide to Effective Email Practices at Work

Email is your corporate image… Having policies on the topic is just as important as customer service policies. Email training could include: a review of what...
February 5, 2019
When to use email, when not to use email

When and When NOT To Use Email

EMAIL SERVES AS EVIDENCE Business people know that most things they put in writing can be relied on as proof of what happened. Email is often...
February 5, 2019

How To Master Your Work Emails

MAKE USE OF THE SUBJECT LINE A subject line is the first impression of an email. Make the most of it by summarizing the key point...

Advice in Interview Guides

February 28, 2020

Interview Guide – Logistics Professionals

The field of logistics and supply chain management is incorporated with the ebb and flow of the global economy. While managing risks and the weakened Canadian...
February 28, 2020

Interview Guide – Help Desk and Technical Support

Help Desk and Technical Support positions straddle a need for technical skills coupled with customer service skills. Whether supporting internal or external clients, being tech savvy...
February 28, 2020

Interview Guide – Legal Assistants and Clerks

The legal profession is vast, and this set of interview questions could not cover all areas of law.  It covers the fields we work with most...